Run 01
Systems Integration Programmes
Most organisations do not have a system problem, they have a connection problem. A finance platform, an operations tool, a scheduling system and a reporting layer were bought at different times by different teams, and each pair was wired together by hand. A systems integration programme replaces that tangle of point to point connections with a documented interface layer that can be understood, tested and changed safely.
We begin with an integration register that records every system, its owner, its data, its interfaces and the business process that depends on it. From there we design the contract between each pair of systems so that a change on one side cannot silently break the other. Error handling, retry behaviour, identifier mapping and reconciliation are all specified, because these are the details that decide whether an integration survives its first bad night.
Deliverables include the integration register, the interface specification, the mapping tables, monitoring for every flow, and a run book describing what to do when a specific interface fails. Where a connection is better retired than rebuilt, we say so and plan the decommissioning instead of preserving an unnecessary dependency.